Data protection
1. Introduction
Welcome to mybiobalance.de. The protection of your personal data is of utmost importance to us. In this privacy policy, we inform you about which personal data we collect, how we use it, and what rights you have in this regard.
2. Person responsible
DCW | David Waizmann
Address: Am Kugelanger 7, 83629 Weyarn, Germany
Email: support@mybiobalance.de
3. Collection and processing of personal data
We collect and process your personal data only to the extent permitted by law or with your consent. The data affected includes:
- Name, address, email address, telephone number
- Payment information
- Order history
- IP address and usage data of our website
4. Purpose of data processing
We use your data for the following purposes:
- Processing your orders
- Customer service and support
- Improving our website and offerings
- Marketing purposes (only with your consent)
- Fulfillment of legal obligations
5. Disclosure to third parties
We only share your data with third parties when necessary, such as payment service providers, shipping companies, or IT service providers. We will not share your data beyond this limit unless you have expressly consented or we are legally obligated to do so.
6. Storage period
We only store your data for as long as it is necessary for the respective purposes or as long as there are legal retention obligations.
7. Your rights
You have the right to:
- Information about your stored data
- Correction of incorrect data
- Deletion of your data, unless there are legal retention obligations
- Restriction of processing
- Objection to processing
- Data portability
To exercise your rights, you can contact us using the contact details provided.
8. Cookies and tracking technologies
Our website uses cookies and similar technologies to improve your user experience. You can adjust the storage of cookies in your browser settings.
9. Data security
We take technical and organizational measures to protect your data from unauthorized access, loss or misuse.
10. Changes to the Privacy Policy
We reserve the right to change this privacy policy to adapt it to new legal requirements or changed services.
Last updated: March 16, 2025, Weyarn, Germany
Why MYBIOBALANCE?
Natural ingredients
Our products consist of carefully selected, natural ingredients. We focus on the highest quality to ensure optimal tolerability and effectiveness.
Laboratory tested
All our products have been developed by experts and tested to scientific standards, ensuring they are not only effective but also safe to use.
Fast delivery
Orders are shipped within 24 hours , so you receive your products quickly and reliably. We value a smooth ordering process and prompt delivery.
Direct customer support
Our customer service is always there for you! Whether you have questions about our products or your order – we offer personalized, fast, and competent support. You can easily reach us at any time via our contact form .